House Manager

  • Domestic Services
  • Canterbury

House Manager

Job advert

House Manager 


Hours: 45 hours per week, 39 weeks per year

Salary: £19,172.00 per annum Full-time equivalent (£17,918.00 for 39 weeks)


We are seeking an enthusiastic and committed individual with a great sense of humour to join our friendly and welcoming boarding team.

Previous experience of working with children is essential, ideally within a boarding school environment, accompanied by a warm, caring and nurturing nature, accompanied by a passion for supporting children, ensuring that they are happy, feel secure and are motivated   will Excellent communication skills and a flexible, can-do approach is essential as well as being highly organised with sound administration skills.

In addition to supporting the Houseparent in the pastoral care of the pupils, the role holder has responsiblity for for ensuring the cleaning and housekeeping standards within the Boarding House are of a high standard  and manages a team of House Assistants.


We are committed to safeguarding and promoting the welfare of children and young people, and expect all staff and volunteers to share this commitment. All applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure and Barring Service.


We offer: free Benenden health care, free car parking, free meals, contributory pension scheme and uniform where appropriate.



House Manager - Job Description


The Post


The House Manager is appointed by the Domestic Services Manager, and has responsibility for the domestic supervision of the Boarding House to which he/she is appointed.



The House Manager is accountable to:

  • The appointed House Parents for the day to day supervision of the Boarding House
  • Domestic Services Manager for the professional standards achieved in the performance of his/her duties, to include the observance of HSAW, COSHH and other legislation


The House Manager is authorised to:

  • act for and represent the House Parents as appropriate when fulfilling his/her responsibilities
  • request and monitor repair and maintenance work within the Boarding House






  • Organising efficient cleaning routines within the Boarding House, and allocate cost-effective staff effort to ensure all cleaning routines are completed to a high standard
  • Ensuring that staffing levels are adequate to cope with the specific requirements at the start and end of terms
  • Reporting to the Domestic Services Manager any shortfalls in, or difficulties in achieving, the requisite cleaning standards 
  • Preparing the Boarding House for any lettings and organising cleaning over the lettings      periods
  •  Preparing the Boarding House for the return of boarding pupils at the start of terms.   
  • Closing down the Boarding House at the end of each term.
  • Training of staff in cleaning practices and keeping appropriate records.


  • Sorting, bagging and sending all washing to the Laundry or contracted Laundry provider on the appointed day, and returning all clean laundry to individual pupils
  • Organising in-house laundry provision as required
  •  Repairing and maintaining all pupils’ school and casual clothes as required, to include nametapes


Bedding, Linen and Soft Furnishings

  • Updating electronic database of House records
  •  Liaising with the Domestic Services Manager for the maintenance, upkeep and accounting for all bedding, linen and soft furnishings


 Repair and Maintenance

  • Reporting all defects to the Maintenance Staff via the School Maintenance Faults System.
  •  Monitoring the work and repairs conducted in the Boarding House
  • Liaising with the Site Manager regarding the annual PAT Testing programme
  • Monitoring contractors within the House
  • Undertake the monitoring and management of students keys, and general security of the House.

  Pastoral Matters

  •  Being aware of and responding to the morale and well-being of the pupils in the Boarding House
  • Reporting to the Boarding House parents any areas of concern with pupils, and taking action as necessary in the absence of the Boarding House parents.
  •  Liaising with parents and staff as and when necessary.
  •  Ensuring efficient handover at the end of a shift, liaising with House Tutors, House Parents, Medical Centre staff and other staff as required.

 Legislative Matters

  • Being aware and having a working knowledge of the National Minimum Boarding Standards
  •  Being aware of, and undertaking training as necessary in, Child Protection Procedures, First Aid, Health & Safety, COSHH and any other relevant legislative requirements.

     Administrative and Financial Matters

  • Organising the ordering of “extras” for the pupils and keeping accurate records to be presented termly to the Accounts Department
  • Taking responsibility for day-to-day administrative tasks in the Boarding House, to include the ordering of newspapers, prep snacks, dry cleaning requirements and assisting the House Parent in maintaining up-to-date “contact forms”  
  • Maintaining Petty Cash Accounts
  •  Undertake termly stock take.

 Support Department matters

  • Liaising with the Domestic Services Manager on any matters within the Boarding House which relate to the Support Department, and especially when maintenance of standards or adequacy of resources are concerned
  • Authorising payment for hours worked by the House domestic staff, and maintaining sickness and absence records